How to apply for Emirates Dubai Connect | Eligibility | Documents Required

Emirates Dubai Connect is a complimentary service offered by Emirates Airlines to its passengers who have a long layover in Dubai. It provides eligible passengers with a hotel stay, meals, ground transportation, and visa assistance, allowing them to relax and refresh during their layover.

Eligibility for Emirates Dubai Connect typically depends on the following criteria:

Flight eligibility: The service is available to passengers who have a long layover in Dubai due to a connection between two Emirates flights. The minimum layover duration required for eligibility varies, but it is generally around 6 to 24 hours. The next available connection to your destination should be more than 6 Hours in order to avail this offer. 

Ticket eligibility: To qualify for Dubai Connect, you need to have a confirmed booking and be traveling on an Emirates-operated flight.

Class of travel: Generally, passengers traveling in Business Class or First Class are eligible for Dubai Connect. However, in some cases, passengers traveling in Economy Class may also be eligible based on certain fare classes or ticket types.

Destination eligibility: Dubai Connect is available for passengers traveling to certain destinations. The availability may vary based on the specific route and flight schedule.

It's important to note that eligibility for Dubai Connect is determined by Emirates Airlines, and specific requirements and availability may change over time. It's always best to check directly with Emirates or visit their official website for the most up-to-date and accurate information regarding eligibility and requirements for Dubai Connect. 

How to do Dubai Connect Visa Request

To initiate the visa processing through UAE immigration, kindly send the following documents to DubaiConnect@emirates.com 

  • A copy of the information page of your passport.
  • A copy of a passport-sized photograph.
  • Names of all passengers.
  • Booking reference.
  • Ticket number.
  • Email address for visa status updates.

Once your visa has been issued, Emirates will provide updates and email the visa directly to you.

Please note that the issuance of visas is subject to the discretion of UAE Immigration. Emirates cannot be held responsible for rejected or ungranted visas. Dubai Connect visas will be processed only 14 days prior to departure and up to 48 hours before departure, taking into account the validity period of the visa.

Your privacy is of utmost importance to Emirates, and Emirates assure you that your personal data will be used solely to deliver the products and services you have purchased. For more information on how Emirates Airlines safeguard your information, please refer to Emirates Privacy Policy.

Important Reminders:

If you are traveling with an Iraqi, Iranian, Pakistani, or Afghan passport, please include a copy of your national ID.

If you are traveling with an Indian passport, please provide copies of both the first and last page containing the relevant information."

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