Customer Care Contacts

If you already have an Entry Permit / Residence Visa to Abu Dhabi, Sharjah, Ajman, Umm Al Quwain, Ras Al Khaimah or Fujairah you can check your visa validity on the website of Federal Authority for Identity and Citizenship (ICA) (the eChannel for residency and citizenship). 

If you already have an Entry Permit / Residence Visa in Dubai you can check your visa validity through Amer GDRFA in Dubai.

You can track your Dubai visas using various other methods also apart from the above.

You can check your Dubai visa applications & validity through the website of General Directorate of Residency and Foreigners Affairs (GDRFA) Dubai

You can enquire about your visa status, issuance, expiry date and validity through the Amer website

You can also send a message (to 8005111) or chat with Amer office t check the Visa Status and Validity.

You can also enquire about the status of GDRFA service through the Dubai Now website by downloading Dubai Now Android App or Dubai Now iPhone App.

If you had applied for UAE Visa through UAE based Airlines or affiliates you can track your visa using the following methods.

Track your visa application made through Etihad Airways TT Services website

Track your visa application made through Emirates Airline's Visa Application Centre

Track your visa application made through Air Arabia

Track your visa application made through Fly Dubai.

For any enquiry regarding visa issuance, types of visas and validity of visa you can communicate with ICA at the toll free number 600 52 22 22 or through the ICA feedback platform. 

For any enquiry regarding Dubai visas, contact Amer service on the toll free number 800 5111 if you are living in the UAE. 

If you are outside the UAE, call Amer on the toll free number +9714 313 9999.

You can Register labor complaints (all kind of complaints) through MOHRE website https://www.mohre.gov.ae. This service is provided by the Ministry to both the employer and the worker through receiving labor complaints and communicating with the parties of the complaint to settle the dispute.

Target Audience: Employers

How to Register Labor Complaint through MOHRE Website

Visit the https://www.mohre.gov.ae website

Select service ‘Register Labor Complaints’

Select complaint type

Enter Applicant Type, Work Permit Number and Unified Number.

Add Complaint Request Details.

Add Attachments

Submit

Service Centers

The complainant submits an electronic complaint at a service center facilitating or via hotline at the call center, where there are  two options either by "Tasheel" or by contacting the call centers.

Required Documents

The worker electronic permit number

Terms And Conditions

The worker must have an electronic permit number, in the absence of an electronic work permit number, any document proving the employer's employment of the complaining worker

Timing

10 working days

Payment

This service is free

Service Limitation

Private

Working Hours

Service counter in the labor offices

From Sunday to Thursday

From 8:00 a.m. to 2:15 p.m.

Service Centers Tasheel

From Saturday till Thursday

From 8:00 A.M till 8:00 P.M

For Inquiries call us at: 80060 (24 X 7)

https://helwa.io finds you discount coupons for your favorite online store, and automatically add the coupon during checkout, saving you money on your purchase and offering cashback points.

• Portal: https://helwa.io/
• Supported Online Stores: 1Zillion, 6thStreet, adidas, Aliexpress, amazon.ae, American Eagle, Babyshop, Fila, Firstcry, Foot Locker, Namshi, H&M, GAP, Splash, Mothercare, Carrefour, Bath & Body Works, Mamas & Papas, Noon, Mumzworld, bloomingdale's, The Petshop etc.
• Helwa Android App: Download Helwa App
• Helwa iPhone App: Download Helwa iPhone App

How Helwa works?

Visit https://helwa.io/ and click on Get Helwa - its free!.

Click on Add to Chrome and click on Add Extension.

Shop on your favorite sites like Namshi, H&M, GAP, Splash, Mothercare, Carrefour, Bath & Body Works etc. 

Shop as usual on your favorite online store. When you get to the checkout page, Helwa will automatically find the best coupons for you.

Save money

Helwa will automatically apply the coupon with the greatest savings for you. You save money without much effort. 

If your favorite online store is missing, please drop an email at admin@helwa.io and it will be added in the list.

Below are the Travel Guidelines / Requirements for International Arriving Passengers to India. Documents / Forms required to Submit before travel. Passengers have to submit Air Suvidha Exemption Form / Self Reporting Form 72 hours before Journey. 

1. Passenger can Apply for Exemption of Compulsory Institutional Quarantine if they are Pregnant (Doctors recommendation letter required), Parents accompanied by children below 10 years (Passport Copy required), Suffering from serious illness (Medical certificate required), Suffered a death in the family (Death/Doctor certificate required - Family consists of Spouse, Children, Sibling, Parents & Grandparents only), RT-PCR Negative Passenger (Copy of RT-PCR tests negative report required or result awaiting paper required - test should have been conducted within 96 hrs prior to undertaking the journey, Test report could also be produced upon arrival at the point of entry airport in India). 

As per the state rules of Karnataka, Kerala, and Odisha, all asymptomatic passengers will undergo home quarantine. All asymptomatic passengers having the first airport of entry located in these states, have to undergo 14 days mandatory home quarantine. Hence, the exemption is not required.

2. If Passenger is Eligible for Exemption Apply for Exemption then Fill the Self Reporting Form and If Passenger is from above-listed state no need to apply for Exemption just Fill the Self Reporting Form. If the Passenger is not eligible for Exemption then fill the Self Reporting Form and need to be in Compulsory Institutional Quarantine for 7 days.

3. All Passengers / Travelers should submit Exemption and self-declaration form on the online website of New Delhi Airport www.newdelhiairport.in at least 72 hours before the scheduled travel.

4. Passengers should agree to undergo 14 days home quarantine in the mentioned address if the application is approved. If a rejected passenger needs to undergo the institutional quarantine as per the govt. norms and approved centre.

Passengers have to undergo 7 days paid institutional quarantine at their own cost, followed by 7 days isolation at home with self-monitoring of health if the passenger is not coming under any Exemption category.

All passengers shall be advised to download the Arogya Setu app on their mobile phone. 

How to Apply for Exemption in Air Suvidha?

If you are eligible for Exemption you need to first apply for Exemption and then Fill the Self Declaration Form as your Unique Application Request Number which you got after submitting the Exemption Form should be provided in the Self Declaration Form.

Visit the website https://www.newdelhiairport.in/

Click on Apply for Exemption in Air Suvidha (Which is available in the Top Right Corner of the website or click on www.newdelhiairport.in/COVID-19-exemption)

Fill the details like 

Full Name, 

Date of Birth, 

Gender, 

Contact Number, 

E-Mail ID, 

Passport Number, 

Upload Passport Copy, 

First Airport of Entry, 

First Airport of Entry State, 

Final Destination Address, 

Final Destination State, 

Final Destination City, 

Pincode, 

Flight Number, 

PNR Number, 

Date of Journey, 

Country of Departure, 

Select Exemption Category from Dropdown, 

Upload the Supporting document, 

Select the No. of Passenger, 

Accept the Terms and Conditions by ticking

Agree the 14 days home quarantine by ticking (If Exemption is approved or else 7 days institutional quarantine should be undergone)

Click on Submit

How to Fill Self Reporting Form in Air Suvidha?

Visit the website https://www.newdelhiairport.in/

Click on Fill Self Reporting Form in Air Suvidha (Which is available in the Top Right Corner of the website or click on www.newdelhiairport.in/self-reporting)

If you applied for Exemption please enter your request number in the space provided, if not eligible for exemption leave the space blank.

Fill the below details

Contact Number

Passport Number

Flight Number

PNR Number

Click Next

Complete the Self Reporting Form.

Please Take a Printout of the Approved Exemption Form and Self Reporting Form and keep it with you for submitting at the Airport in India. 

Flights started from Kuwait to India as per Air Transport Bubble Agreement starting from 10th August 2020. 2500 passengers will fly daily to India. 

Luxury Travels in Kuwait operated Chartered Flights to India as per the agreement. Please find below Schedule and Contact details for bookng Flights in Kuwit Airways

DESTINATION: MUMBAI

• AIRLINE = KUWAIT AIRWAYS
• AIRFARE = 125KD
• BAGGAGE = 20 X 3 = 60KG
• TRAVEL DATE = 19 AUGUST 20

DESTINATION: HYDERBAD

• AIRLINE = KUWAIT AIRWAYS
• AIRFARE = 135KD
• QURANTINE = 35KD
• BAGGAGE = 20 X 3 = 60KG
• TRAVEL DATE = 21 AUGUST 20

DESTINATION: DELHI

• AIRLINE = KUWAIT AIRWAYS
• AIRFARE = 125KD
• BAGGAGE = 20 X 3 = 60KG
• TRAVEL DATE = 20 AUGUST 20

DESTINATION: VIJAYAWADA

• AIRLINE = KUWAIT AIRWAYS
• AIRFARE = 140KD
• BAGGAGE = 20 X 2 = 40KG
• TRAVEL DATE = 18, 20 AUGUST

DESTINATION: CHENNAI

• AIRLINE = KUWAIT AIRWAYS
• CONTACT: 99557046 (BILAL)

DESTINATION: COCHIN 

• AIRLINE = KUWAIT AIRWAYS
• CONTACT: 97313355 (ATHUL)

How to Book Tickets in Kuwait Airways Chartered Flight:

Send Destination to the Whatsapp Number given below and You will get a Call Back. You can make the payment in Luxury Travels in Hawally. 

For ticket booking and other details please Contact: 

Waseem - 99696767

Yasar - 67041981

Saleem - 97122364

Yousuf - 96677516

Athul - 97313355

Bilal - 99557046

Linet - 99691151

Address:

LUXURY TRAVELS COMPANY 

RITAJ COMPLEX,1ST FLOOR,

OFFICE 2,IBN KHALDOUN STREET,

HAWALLY, KUWAIT

OFFICE TIMIMG - 10:00 AM TO 5:00 PM

Transport Bubble Indian Flights Schedule

Indian Flights can be booked through the Airline website.

ICA Smart service allows residents with valid resident visas to confirm entry / re-entry to the U.A.E using a easy to use website https://uaeentry.ica.gov.ae

Passengers who are stranded abroad who have valid UAE resident visa can check online whether they are eligible to fly to UAE using the website  https://uaeentry.ica.gov.ae/. 

Kindly enter the passport number that has the valid residence permit issued by Federal Authority for Identity and Citizenship (ICA) and provide other required Information and click on check to check whether you are elibile to fly to UAE.

Information Required

• Emirates ID Number
• Passport Number
• Passport Type
• Current Nationality

PCR Negative Certificate from UAE government approved laboratory is mandatory for flying to UAE.

Update:

Dubai residence visa holders who are flying to Dubai must have return approval from the GDRFA (General Directorate of Residency and Foreigners Affairs) according to airlines. The earlier decision which allow returning residents without ICA/GDRFA approval is revoked by Dubai authorities as per the airlines.

Qatar Airways requires passengers travelling from specific airports in India have to present a negative COVID-19 RT-PCR medical test result when checking in. 

Test Results must be issued within 72 hours before departure, from laboratories that are approved by Qatar Airways.  

Without the medical test certificate alongside a consent form will not be permitted to travel on Qatar Airways flights. Children below the age of 12 years are exempt from this test if accompanied by family members that have presented a negative test result.

Approved Laboratories in India as per Passenger Flying From.

Ahmedabad (AMD)

• Unipath Specialty Lab
• Supratech Labs
• Sterling Accuris

Amritsar (ATQ)

• Gurunanakdev Hospital
• Civil Hospital
• Sri Guru Ram Dass University of Health and Science
• Jalandhar Civil Hospital
• Christian Medical College
• Gurdaspur Civil Hospital
• Barnala Civil Hospital
• Rajindra Hospital Govt Medical College
• Mata Kaushalya Hospital
• Guru Gobind Singh Medical College and Hospital
• District Hospital Hoshiarpur
• District Hospital Barnala
• District Hospital Kapurthala
• District Hospital Muktsar Sahib
• District Hospital Moga
• District Hospital Rupnagar
• District Hospital Sangrur
• Civil Hospital Sbs Nagar
• Civil Hospital Mansa
• Civil Hospital Bathinda
• Civil Hospital Pathankot

Bangalore (BLR)

• Test can be done at all ICMR-approved labs

Chennai ((MAA)

• Test can be done at all ICMR-approved labs

Cochin (COK)

• Medivision Scan & Diagnostic Research Centre

Goa (GOI)

• Goa Medical College

Hyderabad (HYD)

• Vijaya Diagnostic

Kolkata (CCU)

• Apollo Hospital
• Medica Super Specialty Lab
• Suraksha Labs
• Dr. Lal Path Labs

Kozhikode (CCJ)

• Aza Diagnostics Center

Nagpur (NAG)

• Dhruv Pathology and Molecular Diagnostics
• Su-Vishwas Diagnostic Lab

New Delhi (DEL)

• Dr. Lal Path Labs

Mumbai (BOM)

• Suburban Diagnostics
• Metropolis
• SRL
• Nanavati Hospital

Trivandrum (TRV)

• DDRC Test Lab

Those who like to fly to Qatar have to apply for Exceptional Entry Permit to enable Residents and Visitors to enter Qatar.